What Are Effective Ways to Follow-Up After Good or Bad Interviews?

Following up after an interview is important regardless of how you think it went. There are obvious benefits to following up after a good interview, including potentially increasing your odds of getting an offer, but making an effort after a less-than-stellar showing can also yield positive results.

To help you choose an effective method for either situation, here are some tips to make your follow-up efforts as valuable as possible.

Good Interviews

Whether you feel like you nailed the interview or just feel it went as well as it could have, it can be considered a good interview. Often, following up after these interviews provides an opportunity to give thanks while also getting more information about the next steps involved in the process.

In most cases, your initial follow-up should be managed quickly. Typically, this involves sending an email thanking the interviewer or the interview panel for their time. You can also assert you are still interested in the opportunity and you look forward to hearing back from them.

As you craft the message, focus on being polite and concise, and don’t press for information about the decision (yet). These messages should generally be sent within 24 hours of the interview, so this isn’t the time to pry too deeply. This is especially true if you were given a timeframe regarding when a decision would be reached and that time has yet to pass.

If an initial deadline for a response has elapsed, and you have not received any additional information, further follow-up can be appropriate. This is another situation where sending an email is fine, but make sure the message is only delivered to the hiring manager.

Don’t point out they failed to contact you within the timeframe provided. Instead, consider the prompt for the additional inquiry. Considering using a phrase like, “I know you had hoped to reach a decision by [timeframe in question], so I wanted to follow up and see if the timeline has changed.” This gives them an opportunity to provide the level of information they are comfortable with, ranging from a new tentative decision date to a full explanation regarding what has occurred.

However, if this message receives no response, you might want to resist additional inquiries. Sometimes, companies do not follow up with candidates that weren’t chosen, and continuing to follow up won’t change that fact.

Bad Interviews

First things first, it is easy to assume an interview was bad when it actually wasn’t. Often, we are our own harshest critic, so your perception of a bad showing may have been seen differently by an interviewer. You should send a quick email thanking them for their time just as you would when you think the interview went well. This helps you leave a positive final impression, and if you don’t get selected for this position, may make it easier to score additional interviews with the company in the future.

If you receive notice you weren’t selected, consider following up based on the opportunity to learn from the experience. Many interviewers are open to providing feedback about why you weren’t selected, so don’t be afraid to ask what you could do next time to be a stronger candidate.

As with other messages, keep this one polite and concise. You are actually asking them for a favor, so approach it from a place of humbleness and appreciation. That way you can turn a poor showing into a great learning opportunity.

If you are looking for additional tips regarding interview follow-ups or are looking for a new position, the professionals at Resolution Technologies are here to assist. Contact us to speak with one of our recruitment specialists today.


Use Big Data More Effectively!

Big data is now a staple of many business models. But figuring out how to use the information effectively can be a challenge. Often, the costs of implementing strong solutions for data analytics requires a significant investment, so getting usable information, and putting it to work the right way, needs to be a priority. Luckily, there are some approaches that help you realize the benefits of these implementations quickly and efficiently.

Listen to the Data

It isn’t uncommon to have preconceived notions regarding what the data will say, but it is important to keep an open mind about any results. Don’t let your ideas about what you should find prevent you from seeing what is really there.

Being open to what the data shows requires a bit of trust. The point is to identify potential changes that can advance your business, which often means change is needed. However, that doesn’t mean a complete overhaul needs to be done. Instead, consider how you can use the recommendations to shift the way certain aspects of business are done based on a step-by-step implementation plan. Don’t be afraid to combine changes based on the results of these predictive models with tried-and-true approaches to business.

Increase Customer Excitement

Part of using big data more effectively is ensuring your data sources are comprehensive. This can mean finding methods for getting your clients excited about supplying their data as part of larger customer service initiative.

If you can get the customer on board with providing information in the name of improved products and services, you can collect further details from a larger number of individuals. Help them see how their data leads to improvements in their lives.

When customers see their data provides them with a benefit they can experience quickly, this can encourage them to connect in more meaningful ways and may increase customer loyalty. Ultimately, every customer wants to get the most for their money. Show them how their input can make that easier, and they’ll be more inclined to participate.

Solve Problems by Identifying Pain Points

Pain points exist for both businesses and customers, and in many cases, companies are acutely aware of where these problems lie. After you identify top pain points in your internal processes as well as the customer experience, determine the kind of information you need to find a solution.

Sometimes, the simple ability to remove obstacles that negatively impact products or service delivery can lead to increases in customer satisfaction and lower costs of doing business. Both of these have the potential to create increased profits, though there are additional benefits as well.

Employees will appreciate having barriers removed that make their jobs more difficult than necessary, and this can lead to higher productivity both procedurally and through increased morale. Additionally, improvements in the customer experience can increase loyalty and your company’s reputation.

Hire Properly

The potential for big data in your organization is directly related to the skills of your employees working in the area. Top big data specialists will help you find new information in raw data more effectively. Without the right people, your business may never fully realize what big data has to offer.

If you are looking for an IT professional with the big data skills you need to get ahead, Resolution Technologies has the hiring expertise to find the right candidates quickly. Contact us and speak with one of our recruitment specialists today.


Onboarding Doesn’t Have to Be Tough: What Are the Essentials?

The concept of onboarding can include a large number of activities. And, the sheer volume of options can make the entire process seem cumbersome. However, failing to onboard employees properly can lead to issues down the road, so it is imperative to find a process that meets their needs without becoming a full-scale event.

Luckily, it is possible to create an onboarding program that covers the essentials while leaving out any unnecessary extras. Instead of avoiding the process entirely, here are some tips to narrow it down to just the essentials.

Getting Acclimated

Your mission when creating an onboarding program should be to decrease the learning curve associated with fitting into the work environment and associated position. This allows the employee to become more comfortable with their work while also increasing the rate at which they become a valuable, contributing member of the team.

Surprisingly, this doesn’t always involve telling them how to do their job. Instead, make sure they know where important resources, including other employees and equipment, are located within the facility. Make formal introductions to the people associated with their organizational hierarchy, including other team members, supervisors and managers. Then, familiarize them with the locations of commonly needed equipment, like scanners and copiers, as well as basic office supplies.

The intention is to get them comfortable with the people and the space. That way they don’t feel stuck just because they don’t know who to ask for help or where to find the basic tools they need.

Training and Mentoring

New employees often place more value on mentoring opportunities and on-the-job training than anything else during the onboarding process. This means focusing on providing relevant and organized information should be a priority for any company bringing in new personnel.

One approach that can help make both of these goals more accessible is to assign incoming employees a buddy who works in a similar position. They’ll have a specific individual who will help them understand the idiosyncrasies of the position, including how certain tasks are traditionally managed.

You should also cover any corporate policies and procedures that affect their position. This includes items like password policies, trouble ticket processes, email protocols, internet usage policies and standard communication methods. Additionally, review basic expectations associated with the position including anticipated workloads, goals and milestones, and any reporting requirements.

What You Can Drop

Some companies believe the onboarding process needs to involve more than sufficient training and familiarizing new employees with the workplace. This leads businesses to spend money on perks like free food, which are simply not a priority for the employees participating.

Anything that does not help employees become more comfortable with the environment or assist them in shifting into their position more efficiently can often be removed. Ultimately, new employees will appreciate the efforts directed towards functional knowledge rather than a superfluous perk hands down.

If you are looking for more tips about managing the onboarding process, or are looking to hire a new employee, Resolution Technologies can make your entire hiring process more efficient. Contact us and see how our expertise can work for you.


3 Simple Things You Can Do to Grow Your Job Into a Career

Turning a job into a career is about having vision; you need to see the big picture as well as how you can position yourself to obtain success over the long term. And though the idea seems complicated, it doesn’t have to be a chore. To help you take a job and craft it into your dream career, here are three simple things to help you head in the right direction.

1.Establish Yourself in the Field

A successful career often involves making strong connections with the right people. And part of that journey means building relationships with customers, co-workers and professional acquaintances with other organizations. This network will help support your long-term aspirations and can be the difference between just having a job and developing a career.

But a robust network won’t necessarily form without some investment on your part. Dedicate time to keeping connections strong, be that in person, over social media or through other communication mechanisms. Additionally, you may need to invest some funds and attend events that target your ideal network, like trade shows and conferences.

2.Manage Your Reputation

The reputation you have today will follow you throughout the next few steps in your career, if not indefinitely. This means you need to focus on having integrity in all of your dealings, and actively work to ensure feedback regarding your work is positive.

Professionals in every industry pass on information about their dealings with other companies and individual representatives. And bad word-of-mouth can hurt your chances of turning your job into a successful career. Focus on always being polite and professional. Avoid taking shortcuts that compromise the quality of your work, and never lie or withhold critical truths during your business dealings.

If you can demonstrate you’re a person of integrity, you may find growing your network is simple as people have a positive impression of you even if you have never actually met.

3.Be Accessible

One of the easiest ways to bolster a positive reputation is through responsiveness. When someone reaches out to you in a professional capacity; reply quickly. Even if you don’t know an answer to a question today, you can still send a quick note acknowledging the request, as this lets the recipient know their needs are on your radar.

By being seen as accessible within your chosen field, you are more likely to be seen as a go-to contact for the products or services you provide. However, it is important to extend your level of responsiveness to all dealings, even if they don’t specifically benefit you directly. Again, this helps you create an ideal reputation and increases the likelihood a person who initially sent a general inquiry will later send you something that can benefit you both.

Putting it Together

Much of the process involved in turning a job into a career is about your personal dedication to creating and maintaining the right relationships. While other efforts, such as acquiring additional training and education are also valuable, many won’t hold much meaning if you cannot position yourself as a go-to resource in the field.

If you are interested in more tips for creating a career from your job or are looking for new employment opportunities, the professional staff at Resolution Technologies can help you move forward. Contact us to speak with one of our skilled recruiters today and see how your job can become so much more.