Tips for Managing a Remote Tech Team

Many companies have opened their “doors” to remote tech workers to find the talent they need regardless of the employee’s physical location. But managing remote workers presents new challenges many managers haven’t encountered previously, and different skills are needed when leading a distributed workforce.

To help you manage your remote team effectively, here are some tips regarding methodologies and best practices.

Develop a Communication Plan

Since remote employees don’t work in the same location, it is critical to create a concrete communication plan from the beginning. This needs to include points regarding the tools that will be used as well as the frequency at which they must check in regardless of whether they need outside input.

Having all your remote tech workers use the same platforms and meet the same communications standards ensures operations can run smoothly whether the team predominately completes duties independently or cooperatively. It also simplifies progress tracking while ensuring everyone is available to assist other members of the team should the need arise.

Include Face Time

At times, meeting face to face is the best method. While getting together in person might not be feasible, video conferencing can serve as a reasonable substitute. This approach gives everyone the chance to see the person behind the other forms of communication and can create a stronger sense of belonging within the team.

While every communication doesn’t require video, it is wise to make it a regular occurrence. Consider coordinating all team meetings as video conferences, and definitely use the solution for tasks like employee evaluations.

Create and Track Goals

The lack of physical proximity means there won’t be casual conversations about progress and goals. This means you need to take an active role to make sure things are moving forward. Work with each employee to form goals and assign milestones for them to work toward. Then, follow up regularly to see how things are progressing, if they are on track, or if something is holding them back.

This allows you to stay on top of their activities while also staying informed should challenges arise. Then, if intervention is required, you can manage the issue early in the process to get things moving again.

Be Proactive With New Information

Another challenge with managing remote employees is the potential for a disconnect when new information is received. In an office, you can call a quick meeting to share details when something changes course but, with remote workers, you have to use other mechanisms. This could require connecting with each employee individually, depending on their work schedule, or arranging a virtual meeting with all remote workers in attendance. Additionally, you need to make sure any activities directly affected by the change cease immediately if the information requires a different approach or a change in priorities.

The Bottom Line

Managing a remote tech team doesn’t have to be difficult. Often, it simply requires the use of appropriate tools and additional planning to keep this running smoothly. Then, you can rest assured knowing your team is hard at work.


Are you looking to add top IT talent to your team?

If you are looking for new employees to join your remote tech team, the professionals at Resolution Technologies have the experience to help you find your ideal candidates. Contact us today to see how our services can help you reach your hiring goals.

Resolution_CTA_Banners_Contact

How to Use Your Experience to Get the Job You Want

As you move through your career, the experience you’ve gained along the way becomes a valuable asset. But your experience can only help you if it is used properly during the hiring process. You need to cover key pieces of information in your resume while being prepared to cover the details during the interview.


To help you make the most of your experience and increase your odds of getting the job you want, here are some tips to get you started.

Highlight Accomplishments

When you create your resume, it is important to draw attention to your accomplishments on the job. Focus on achievements that match the needs of the company you are applying to if you want to make the biggest impact.

Typically, accomplishments provide a starting point to show and discuss your experiences and how they’ve made you an ideal candidate. Being able to list metrics about successful projects or initiatives demonstrate your ability to take your knowledge and effectively apply it in the workplace.

While you can’t go into detail on a resume, a list of applicable accomplishments gives you talking points that can be expanded during the interview.

Plan for Stories

Before you go into an interview, take the time to practice relaying details that demonstrate your experience, especially in relationship to the accomplishments you included on your resume. Review the information to create a narrative, and make sure to include information about how you completed the task, including skills you used and new ones you learned along the way.

This approach lets you give context to your achievements, showing what you have to offer during various work-related situations.

Also, prepare responses to some of the more common interview questions you may encounter. This includes prompts focused on how you handle conflict, deal with failure, find answers when you hit an impasse and your preferred management style. That way you have a solid base to pull from when some of the inevitable questions arise.

When crafting your responses, be concise and focused. While you want to include details that complete the picture, make sure you don’t wander into unrelated territory along the way.

Include Soft Skills

Often, your experiences show your soft skills better than your education. Teamwork, leadership and communication skills are easier to relay to hiring managers as part of a story, so include verbiage about these when you craft your interview responses. This helps show you developed more than technical aptitude while on the job, which can make a positive impression on an interviewer who is looking for more than a list of hard skills for their employees.

 


Are you looking for a new opportunity in the IT field?

The further you progress in your career, the more your experiences will matter when looking for new positions. If you are looking for more information regarding how your experience can help you land your ideal job or are interested in finding new opportunities, Resolution Technologies can help. Contact us to discuss your career goals today.

Resolution_CTA_Banners_FindNextJob

How Artificial Intelligence is Impacting the Workplace

Artificial Intelligence (AI) isn’t a technology of the future; it’s here today. Workplaces have been adding solutions that contain AI functions, changing how many manage their work on a daily basis. But many of the fears about AI replacing human workers across the board are currently unfounded, especially in highly skilled positions. Instead, these technologies provide support to their human counterparts, allowing them to work smarter and focus on duties that actually require their input.


Automating Processes

One of the biggest impacts AI has in the workplace is the ability to automate processes that were previously seen as tedious and time-consuming by the employees tasked with the duties. Daily processing can be managed through the AI solution allowing tech pros to focus on more complex tasks that actually require their intervention.

Advanced Analytics

Similar to process automation, AI allows businesses to participate in more advanced analytics, managing unwieldy datasets that reside on multiple systems and exist in a range of formats. The solution can review the data to find meaning, relaying discoveries to employees who can examine the information further and apply it to business goals.

Again, this allows mundane tasks to be removed from the hands of workers, giving them more time to concentrate on duties that provide value.

Intelligent Assistants

The ability to create an AI assistant to provide support has increased significantly. Advanced algorithms can simulate human conversations with predefined parameters. This allows chatbots and other technologies to manage support duties that fall into standard conversations. Customer service can be adjusted to provide a conversational-style experience without having to interact with a person from the beginning. Even certain HR functions are being augmented by the technology, assisting in tasks like operations, recruiting, and training.

In 2016, an estimated $2 billion in online sales were completed directly through mobile digital assistants. And the rate of their involvement in 2017 is likely to outperform that metric significantly.

An Augmentation, Not a Replacement

AI is proving itself to be an augmentation and not a replacement for employees in the workplace today. This means companies can better use their employees as a resource, allowing for additional development and innovation. This has the ability to improve productivity and may even raise employee job satisfaction as less time is required to manage tasks that were less interesting.

However, it is important to recognize that AI is still a developing technology. Advances in the area could create new disruptive technologies that can impact the workplace in countless ways. As more time and attention is paid to the creation of these solutions, the possibilities are too vast to describe. Invest in AI is continuing to grow, so new developments could enter the workplace at almost any time.


Are you looking for talented IT professionals to join your team?

If you are looking for AI professionals to help you explore the full potential of the technology, Resolution Technologies has the expertise to find the candidates you need. Contact us to discuss your hiring goals today.

Resolution_CTA_Banners_Contact

Finding a Tech Job in a Competitive Market

Today’s job market generally favors tech candidates over the companies looking for new employees. While this sounds ideal for job seekers, it actually presents a situation with unique benefits and drawbacks. Your approach to finding a position may need to be adjusted including anything from the jobs to which you apply and how you handle negotiating an offer.


To help make sure you are prepared to find a tech job in a competitive market such as this one, here are some tips to get you started.

Know Your Worth

When companies compete for the same candidates, compensation tends to improve. That means you may be able to get a higher salary today than you would have been offered for the same work only a few years ago. Before you get too deep into your job search, it is important to know what your skills can get you today.

Start by doing some research. Information about salaries is widely available online, so seeing what people earn when working in your target position is fairly simple. Just make sure you limit the search based on the location where you would like to work, as the salary offered in one city might not equal what you get in another. Additionally, make sure you have comparable education and experience before setting your heart on a specific dollar amount.

Remember Benefits

Your salary is only part of the total compensation package. Benefits like a flexible work schedule, paid time off, access to training and many other items are also involved in determining the full value of a job offer.

Since the market is favoring job seekers, many businesses are improving their benefits packages as well as salary. And these points can also be negotiated. If you find yourself with a job offer that doesn’t quite measure up, and there’s no room to budge on salary, consider whether other benefits can address the difference. You may find yourself happy to accept a position with additional paid vacation or the ability to work from home instead of seeking out a job with the highest salary.

Consider Growth

While the job market favors candidates today, there is no guarantee it will stay that way. Selecting a position with a company that also offers the opportunity to develop professionally and potentially be promoted can offer additional security as well as the chance to move your career forward. In the end, the ability to learn new skills and gain valuable experience can make a slightly lower pay rate a non-issue, especially when compared to an offer that leaves you stagnant.

You May Not Get an Offer

Even if the job market favors job seekers, that doesn’t mean you are ideal for every position. Factors like cultural fit, personality and soft skills also play into hiring decisions. Not everyone fits into every environment even if they appear to have the right hard skills. So, don’t let a “no” from one company stop you from considering opportunities elsewhere.


Are you looking for a new IT job?

If you are interested in finding out about new tech positions in your area, Resolution Technologies can help you explore your options. Contact us to see what today’s job market can do for you.

Resolution_CTA_Banners_FindNextJob